| 000 | 00467nam a2200193Ia 4500 | ||
|---|---|---|---|
| 008 | 240510s9999 xx 000 0 und d | ||
| 020 | _a033372450X | ||
| 041 | _aEng | ||
| 082 | _a658.4038 | ||
| 082 | _bJ11 | ||
| 100 | _aJACKSON IVAN F. | ||
| 245 | 0 | _aINFORMATION SYSTEMS:The Customer Service Focus | |
| 260 | _bLONDON : MACMILLAN | ||
| 260 | _c1998 | ||
| 300 | _a307 p. | ||
| 650 | _aINFORMATION SYSTEMS MANAGEMENT : MIS | ||
| 942 | _2ddc | ||
| 942 | _cLBK | ||
| 999 |
_c25241 _d25241 |
||
| 945 |
_a1 _bMadushi Gamage _c1 _dMadushi Gamage |
||