| 000 | 00450nam a2200193Ia 4500 | ||
|---|---|---|---|
| 008 | 240509s9999 xx 000 0 und d | ||
| 020 | _a9788177581348 | ||
| 041 | _aEng | ||
| 082 | _a658.8 | ||
| 082 | _bK35 | ||
| 100 | _aKINCAID,JOHN W. | ||
| 245 | 0 | _aCustomer Relationship Management:Getting It Right | |
| 260 | _bIndia:Dorling Kindersley | ||
| 260 | _c2003 | ||
| 300 | _a480 p. | ||
| 650 | _aManagement | ||
| 942 | _2ddc | ||
| 942 | _cRBK | ||
| 999 |
_c23309 _d23309 |
||
| 945 |
_a1 _bMadushi Gamage _c1 _dMadushi Gamage |
||