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| 008 | 240509s9999 xx 000 0 und d | ||
| 020 | _a0008177581341 | ||
| 041 | _aEng | ||
| 082 | _a658.812 | ||
| 082 | _bK35 | ||
| 100 | _aKINCAID, J.W.: | ||
| 245 | 0 | _aCUSTOMER RELATIONSHIP MANAGEMENT : GETTING IT RIGHT! | |
| 260 | _bPEARSON EDUCATION INDIA | ||
| 260 | _c2003 | ||
| 300 | _a480 p. | ||
| 650 | _aI MANAGEMENT: ORGANIZATION | ||
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| 945 |
_a1 _bMadushi Gamage _c1 _dMadushi Gamage |
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