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			Business Process Management: Practical guidelines to successful implementations by JESTON,JOHN;NELIS,JOHAN Edition: 3rd ed. Language: English Publication details: Uk:Routledge ; 2014 Availability: Items available for loan: UCSC Library (10)Collection, call number: Reference Collection 658.1 J27, ... Place hold Add to cart (remove)
			Fundamentals of Business Process Management by DUMAS,MARLON (et-al) Language: English Publication details: Heidelberg,Springer ; 2013 Availability: Items available for loan: UCSC Library (11)Collection, call number: Reference Collection 658.1 F85, ... Place hold Add to cart (remove)

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