BRUTON, N. <br/><br/>
HOW TO MANAGE THE I.T. HELPDESK 

 -  OXFORD : BUTTERWORTH HEINEMANN  1997 
 - 220 p. 
<br/><br/><label>ISBN: </label>0000750638117 
<br/><br/><label>Subjects--Topical Terms: </label><br/>MANAGEMENT : MIS
<br/><br/><label>Dewey Class. No.: </label>658.4038  / B68