JACKSON IVAN F. <br/><br/>
INFORMATION SYSTEMS:The Customer Service Focus 

 -  LONDON : MACMILLAN  1998 
 - 307 p. 
<br/><br/><label>ISBN: </label>033372450X 
<br/><br/><label>Subjects--Topical Terms: </label><br/>INFORMATION SYSTEMS MANAGEMENT : MIS
<br/><br/><label>Dewey Class. No.: </label>658.4038  / J11