KINCAID, J.W.: <br/><br/>
CUSTOMER RELATIONSHIP MANAGEMENT : GETTING IT RIGHT! 

 -  PEARSON EDUCATION INDIA  2003 
 - 480 p. 
<br/><br/><label>ISBN: </label>0008177581341 
<br/><br/><label>Subjects--Topical Terms: </label><br/>I MANAGEMENT: ORGANIZATION
<br/><br/><label>Dewey Class. No.: </label>658.812  / K35