JESTON,JOHN;NELIS,JOHAN <br/><br/>
Business Process Management: Practical guidelines to successful implementations 

 - 3rd ed. 
 -  Uk:Routledge  2014 
 - 652 p. 
<br/><br/><label>ISBN: </label>9780415641760 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business Process Management
<br/><br/><label>Dewey Class. No.: </label>658.1  / J27